Booking Procedures-Macao Cultural Centre

Step I : Enquiry

Refer to Venue Factsheet and Rental Rates for basic information about the facilities, or make an appointment for a site visit with our Customer Service.
Make an enquiry at least 3 months prior to the event date.
Fill in the Venue Enquiry Form.

Step II : Application

CCM will assess enquiry at least 9 months prior to the event date, and responses will be sent via email.
Preliminary bookings will be accepted upon submission of the Venue Booking Application Form and all required documents_{Remark A}.
Should the application be accepted, a rental quotation will be provided.

Only applicable to non-profit organizations registered in Macao.
Fill in the Rental Concessionary Rate Application Form and all required documents_{Remark A}.

Step III : Confirmation

Booking confirmation is subject to the payment of a deposit _{Remark B} within 15 days upon receiving rental quotation.

Modification and Cancellation_{Remark C}

To modify a confirmed booking, hirers should contact our Customer Services at least 1 month prior to the event date.
To cancel a confirmed booking, hirers should make a request furnished with an explanatory note.

Step IV : Payment

Hirers should settle the payment upon receiving rental invoice.
Overseas or individual hirers should settle full payment prior to the event date.

Remarks

A. Required documents

A brief description of the event, performing group and technical requirements.
Applicable to commercial organizations: a copy of business registration (Official gazette) / M1 form (Declaração de Início de Actividade) / M8 form (Conhecimento de cobrança)
Applicable to non-profit organizations/ associations/ institutions: a copy of registration certificate / non-profit registration (Official Gazette).
Applicable to individual hirers: personal identity and proof of residential address.
Applicable to overseas hirers: a copy of overseas registration and proof of company address.

B. Deposit

25% of quotation for any booking confirmed 3 or more months prior to the event date.
50% of quotation for any booking confirmed less than 3 months prior to the event date.

C. Modification and Cancellation

All modifications are subject to CCM approval.
Should modifications not be made in a timely manner, an invoice will be issued as per signed quotation including all surcharges incurred.
Confirmed booking payments will not be reimbursed, except under force majeure circumstances.
CCM reserves the right to fully or partially charge any confirmed booking, notwithstanding the reasons of cancellation.

Customer Services Hotline:

Offices Hours:

Mondays–Thursdays09:00-13:00, 14:30-17:45
Fridays09:00-13:00, 14:30-17:30
Public HolidaysClosed